Effective date: August 28, 2026
CareVantage Medical Centers complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex, including sex stereotypes, sex characteristics, sexual orientation, gender identity and pregnancy or related conditions.
We do not exclude people or treat them differently because of any of these characteristics.
What we provide
For people with disabilities, we provide reasonable modifications and appropriate auxiliary aids and services, free of charge, so that you can communicate with us effectively and participate in your care. This includes qualified sign-language interpreters and written information in other formats, such as large print, audio, accessible electronic formats and Braille.
For people whose primary language is not English, we provide language-assistance services, free of charge, including qualified interpreters and information written in other languages.
How to request these services: call Hialeah at 305-558-8687, Plantation at 954-983-8844, or ask any staff member at either center. You do not need to submit a written request, and you will not be charged.
If you believe we have discriminated against you
Tell a staff member at either center, call Hialeah at 305-558-8687 or Plantation at 954-983-8844, or write to privacy@carevantagemed.com.
You may also file a civil-rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
- Online: ocrportal.hhs.gov
- By mail: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington DC 20201
- By phone: 1-800-368-1019 (TDD 1-800-537-7697)
Complaint forms are available at hhs.gov/ocr/office/file.
We will not retaliate against anyone for raising a concern or filing a complaint.
Last reviewed: August 2026