Effective date: August 28, 2026
We will find a way to understand you
CareVantage serves people in English and Spanish. If you speak another language, or if you need a different way to receive information, ask us for help. Language assistance and communication support are provided free of charge.
What is available at no cost to you
| Service | What it means |
|---|---|
| Language assistance | Ask for help when you call or arrive at either center. |
| Qualified interpreter | Arranged for communication support when requested. |
| American Sign Language interpreter | Requested communication support for a scheduled visit. |
| Written information in other languages | Key documents, on request. |
| Large print | Any document we give you, on request. |
| Braille, audio or accessible electronic format | Alternative formats, on request. |
| Assistance completing forms | Available at both centers; ask at the front desk. |
How to ask
By phone: call Hialeah at 305-558-8687 or Plantation at 954-983-8844.
In person: ask any staff member at either center.
When you book: tell us when you make the appointment so we can prepare communication support before you arrive.
You may bring a family member or friend, but you are never required to, and we will not ask a minor to interpret for you.
Notice of free language assistance
English: ATTENTION: If you speak a language other than English, language-assistance services, free of charge, are available to you. Call 305-558-8687 or 954-983-8844.
Español: ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 305-558-8687 o al 954-983-8844.
Last reviewed: August 2026